Saturn Inflatables Shipping Policy

Saturn boats and rafts may be shipped from Lake Stevens, Washington or Miami Beach, FL (depending upon availability and/or location of customer.

All shipping prices are listed for deliveries via FedEx Ground in Continental US and parts of Canada that are close to US borders. If items are in stock, we will try to ship as soon as possible. Process Time is 2 days. Ship Time is 3-9 days depending on how far you are from Lake Stevens, WA or Miami, FL. Please allow 5-10 days for Total Delivery Time.

Our shipping costs include full insurance up to the value of item being shipped. In case item is damaged during shipping, we will file a claim to recover all losses. This process may take up to 4 weeks.

Once the boat has been shipped, you will receive an email from FedEx with a tracking number. Please contact FedEx to follow provided tracking number and to insure receiving of the package. After the 3rd attempt to deliver the package, it will be returned to us. Customers are responsible for package receiving and all associated shipping charges. If order has been canceled after it has been already shipped, appropriate amount will be deducted from total of refund. Please call FedEx and ask for supervisor if you need assistance or have special requests. Don't wait for 3rd attempt as it might be too late.

Because of the high value of boats and new credit card fraud protection policies we only ship boats by FedEx Ground with a Signature Required. Accessories are shipped via USPS Priority Mail.

If items are on back order, we will ship all pre-ordered boats the same day they arrive in the warehouse. We will take all pre-ordered boats directly to the local FedEx facility and ship same day.

Once the item has been shipped you will receive an email from FedEx with shipping notification and a tracking number. Please check your email inbox and/or Junk mail folder. You can call you local FedEx office at 1-800-GO-FEDEX and arrange time for delivery or pick up.

Canadian Customers: Please visit our "Canadian Customers" webpage for details about shipping charges to Canada.